At B2BLeadList.com, we are committed to delivering high-quality, verified B2B leads tailored to your business needs. Your satisfaction is our top priority, and we stand behind the work we deliver.
We offer refunds under the following conditions:
Full Refund:
If we are unable to start or complete your project, you are entitled to a 100% refund, no questions asked.
Partial Refund:
If we have partially completed your order (e.g., 50% of the lead list), you will receive a pro-rated refund based on the percentage of work completed. For example, if 50% of leads are delivered, you will receive a 50% refund.
Lead Replacement / Free Revisions:
If you receive invalid, bounced, or unusable leads, we offer:
Free lead replacement
Revisions or edits to meet your targeting criteria
Minor adjustments based on your feedback
We do not provide refunds for fully completed projects unless the leads are proven to be invalid and beyond acceptable quality standards.
Refund requests must be submitted within 7 days of delivery.
We reserve the right to assess lead validity and delivery records before approving a refund.
All refund and dispute requests will be handled in accordance with our service terms and in alignment with standard industry practices and any applicable payment processor guidelines.
Please email us at support@b2bleadlist.com with your:
Order number
Reason for the refund
Project details (if partial work was done)
We typically respond within 24–48 hours.
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